Returns & Exchanges
At WestenGW, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. We are dedicated to ensuring your shopping experience is as stylish and stress-free as our collections.
Initiate Your Request
Log into your WestenGW account and navigate to your order history to select the items you wish to return and receive a return authorization.
Prepare the Package
Securely pack the items in their original box with all tags attached, ensuring you include the printed return slip inside the parcel.
Ship the Items
Affix the prepaid shipping label provided in your email to the outside of the package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing